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Workflow Guide

Operate Platform Admin Controls

Use this workflow to run platform admin operations in ALL PLAYS. You will confirm admin access, review platform activity, update teams, manage admin invites, and verify user visibility.

4 min read Updated from live product pages

Overview

Use this workflow to run platform admin operations in ALL PLAYS. You will confirm admin access, review platform activity, update teams, manage admin invites, and verify user visibility.

Use it when you are starting an admin session, checking platform health, or handling team lifecycle updates.

In This Article

  • Confirm admin entitlement before sensitive actions.
  • Review teams, users, games, and recent activity in the admin dashboard.
  • Find active and inactive teams.
  • Update team settings and manage team admin invites.
  • Deactivate teams when owner controls are available.
  • Recover from common access, search, and save issues.

Who Is This For

  • Platform admins who oversee teams, users, and platform activity.
  • Team owners and full team admins handling team updates.

Prerequisites

  • You are signed in to ALL PLAYS.
  • Your account has admin entitlement (isAdmin is true).
  • You can open check-admin-status.html and admin.html.
  • For team lifecycle work, you can open edit-team.html and dashboard.html.

Choose Your Path

  • Start of session or access issue: Open check-admin-status.html to confirm admin entitlement.
  • Platform health review: Open admin.html and use the Dashboard tab.
  • Team updates and cleanup: Open admin.html on Teams, then open the team in edit-team.html.
  • Team deactivation: Open dashboard.html with an owner account.

Step-by-Step Workflow

  1. Confirm admin entitlement in check-admin-status.html. Continue only when you see isAdmin field is TRUE. If you see Not logged in, sign in and reload. If admin status is not true, stop and request admin enablement.
  2. Open admin.html and confirm your account is shown as the logged-in admin. Start on the Dashboard tab.
  3. Review platform activity cards for team count, user count, games, and 7-day activity. Review Recent Teams and Recent Users. Use View All Teams or View All Users when needed.
  4. Open the Teams tab. Use Search teams... to find the team. Enable Show inactive for cleanup or historical checks.
  5. Open the team in edit-team.html. Update team name, sport, ZIP, notification email, visibility, and links. Select Save Team. Use Manage Roster and Manage Schedule for follow-up tasks.
  6. In edit-team.html, select + Add Admin. Enter the email and select Send Invite. If email delivery fails, copy and share the generated code or signup link.
  7. Deactivate teams from dashboard.html when needed. Select Delete Team on the team card and confirm. Verify the team is removed from your active list.
  8. Follow role limits during lifecycle actions. Owners can deactivate teams from dashboard.html. Full team admins who are not owners can edit team details but may not see owner lifecycle controls. Parent or view-only users can view content but cannot edit or deactivate.
  9. Return to admin.html and open the Users tab. Use Search users... to find the user. Confirm user details appear as expected after updates.
  10. Recheck each team and user record you changed. Confirm updates are visible before ending the session.

Common Questions

  • How do I know if I am an admin? Open check-admin-status.html and confirm isAdmin is true.
  • Where can I find inactive teams? In admin.html, open Teams and enable Show inactive.
  • Why can’t I deactivate a team? Team deactivation in dashboard.html is owner-controlled.
  • Can I invite a team admin while creating a team? Yes. Add admins in edit-team.html. Invites are finalized when the team is saved.
  • What if invite email fails? Share the invite code or signup link directly.

Recovery & Troubleshooting

  • Admin page access fails: Run check-admin-status.html again, confirm login, then retry admin.html.
  • Admin status is not true: Pause admin actions and request entitlement updates from the platform owner.
  • Team not found: Clear search text, retry with a partial name, and enable Show inactive.
  • User not found: Retry with full or partial email in Search users....
  • Save team fails: Retry after simplifying recent changes, such as removing a large image upload.
  • Team deactivation error: Retry from dashboard.html with an owner account and confirm the action prompt.
  • getting-started.md
  • team-setup.md
  • schedule.md

Need More Help

  • Record what you were doing, including page, team or user, and step number from this workflow.
  • Capture the exact on-screen message.
  • Share these details with your platform support contact or admin owner.