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Workflow Guide

Create Team Foundation and Staff Access

Set up your team foundation first, then grant staff access.

4 min read Updated from live product pages

Overview

Set up your team foundation first, then grant staff access.

This workflow helps you create or update a team, set core team details, and manage coach/admin invites.

In This Article

  • When to create a new team vs update an existing team
  • How to complete team foundation settings in one pass
  • How to invite staff and handle invite delivery issues
  • How to verify what families and players will see
  • How to recover from common setup and access problems

Who Is This For

  • Coach: Set up team identity and invite assistant coaches/admins
  • Admin: Standardize team setup, visibility, and staff access across teams

Prerequisites

  • You are signed in
  • You have full team management permissions
  • You already chose the team name and sport
  • You have staff emails ready if you plan to invite coaches/admins

Choose Your Path

  • Create a new team: Open My Teams (dashboard.html) and select Create New Team
  • Update an existing team: Open My Teams, select the team, then choose Edit
  • Manage staff access only: Open Edit Team and go to Admin Access

Step-by-Step Workflow

  1. Open the team editor.
  • New team: dashboard.html -> Create New Team
  • Existing team: dashboard.html -> team card -> Edit
  1. Confirm edit access.
  • If you can see the full form and Save Team, continue.
  • If you are blocked or redirected, ask the team owner to add you as an admin.
  1. Complete team identity.
  • Enter Team Name
  • Select Sport
  • Add Description (recommended)
  1. Add communication and location details.
  • Enter ZIP Code
  • Enter Notification Email
  1. Add links families will use.
  • Add League Link for standings
  • Add Live Stream (YouTube or Twitch URL)
  1. Set visibility.
  • Enable Public Team to make the team discoverable in Browse Teams
  • Disable it for invite/direct-link access only
  1. Invite coach/admin staff.
  • In Admin Access, select + Add Admin
  • Enter email, then select Send Invite
  • Use Remove to remove an added person before saving
  1. Handle invite outcomes.
  • If the email sends, no extra action is required.
  • If email delivery fails, share the provided code or signup link.
  • For a new team, queued invites are finalized when you select Save Team.
  1. Save and return.
  • Select Save Team
  • Confirm you return to My Teams and can open the team
  1. Verify the team page.
  • Confirm name, sport, and description
  • Confirm league and stream links are visible and open correctly
  • Confirm behavior matches the Public Team setting

Common Questions

  • How do I create a team from scratch?

Open My Teams and select Create New Team.

  • Why can I view a team but not edit it?

You likely have limited access. Ask an owner/admin to grant admin rights.

  • When are admin invites sent for a brand-new team?

Invites are processed when you save the newly created team.

  • Can I make a team private later?

Yes. Open Edit Team, update Public Team, then save.

  • Where do I verify what families will see?

Open the team page and check identity, league, and stream links.

Recovery & Troubleshooting

  • Save fails:

Check required fields, especially Team Name and Sport, then try again.

  • Stream link does not work:

Paste a full YouTube/Twitch URL and save again.

  • Team does not appear in Browse Teams:

Enable Public Team in Edit Team, save, then refresh.

  • Staff member did not receive invite email:

Resend from Admin Access or share the code/signup link manually.

  • You cannot edit even though you are staff:

Ask the owner to remove and re-add your admin email, then sign in again.

  • Need a backup invite path:

Use profile.html to generate and copy a signup code/link, then share it directly.

  • choose-home-dashboard: Start from the correct landing page before team operations
  • roster: Add players after team foundation is complete
  • schedule: Add events and game timing after team setup
  • admin-ops: Handle broader organization-level admin tasks

Need More Help

  • Re-open My Teams and repeat this workflow step by step.
  • If access still fails, contact your team owner/admin with your account email and team name.
  • If invite delivery keeps failing, share the signup code/link manually and confirm the recipient used the same email.